Sony WF-1000XM5 True Wireless Noise Cancelling Headphones

Original price was: £259.00.Current price is: £222.99. inc. VAT

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SKU: 51021 Categories: ,
Description
Wireless Noise Cancelling Headphones
Additional information
Brand

Sony

Condition

Brand New

Color

Black

,

Silver

Shipping & Delivery
  • dpd Pick Up From Local Place

To pick up when delivered the local place

Free

  • DPD Courier Delivery

dpd courier will deliver to the specified address

6-10 Days

Free

  • FedEx Courier Delivery

FedEx courier will deliver to the specified address

3-5 Days

£20

  • DHL Express Courier Delivery

DHL courier will deliver to the specified address

2-4 Days

£40

Delivery Options Overview

TOPNIC.UK offers ideal shipping methods for any requirement. We provide free shipping by dpd, and be it low priced through FedEx, especially reliable and secure by a specifically trained freight forwarder. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Delivery Information

We offer Free Standard Delivery to the UK. Exceptions apply to large items being delivered to non-UK mainland locations.

Standard Delivery

  Delivery Time: 6-10 Days

  Charge: Free

Faster or timed premium delivery services are also available for order placed in Seentat.

Expedited Delivery

  Delivery Time: 3-5 Days

  Charge: £20.00 (Some items may be free of charge. Please check the delivery fee when you checkout.) 

General Delivery Information

We usually dispatch your parcels within 48 hours, MON - FRI excluding Public Holiday.

Dispatch Confirmation Email

When we dispatch your order, we will send a dispatch confirmation email to let you know your parcels are on their way. If you have not received this email after 4 working days you can Email or Whatsapp us and we'll be happy to help resolve this for you.

Order Tracking

All parcels will be sent with a tracking number. Once your parcels arrived the logistic hub, you can track your order online. You can find the ‘Track Order’ button in your confirmation email.

FREE DELIVERY OFFER

We offer FREE UK delivery on full priced products. Excluding selected items. 
Seentat reserve the right to end this offer without any notice. 

What if I miss a delivery?

The courier will:

  Leave a delivery card and send you a text to let you know the delivery was missed.

  Usually try to deliver again the following day. Or you can follow the instructions on the delivery card to rearrange another delivery date at no extra charge.

  Possibly deliver to your neighbours. In this case please see the delivery card left for you.

Are there any reasons why you cannot deliver?

Unfortunately, there will be times when we’re unable to deliver or install a product if it’s unsafe for our trained engineers to do so.

In this unlikely event:

  We’ll tell you why.

  We’ll let you know if any remedial work is needed for us to deliver your product.

  We’ll reschedule the visit if possible.

What if the item I want is out of stock?

Sorry about that. Our most up to date information is on the website, so use this to check availability. With certain items, you may be able to place your order, we will update you after 7 days if the order has not already been sent to you. You can also select to be emailed when the product is back in stock.

Do you ship to PO Box addresses?

No. All of our couriers require a recipient signature to prove delivery of the item. This cannot be guaranteed at a PO Box address.

Do I need to sign for my order?

All orders being delivered within the UK require a signature upon delivery. Please ensure you enter the delivery address where someone will be present to sign for the delivery.

Can someone else sign for my shipment?

Yes, it does not have to be the addressee. The signature is electronically logged for security reasons. Any signature at the address will be accepted as proof of delivery.

Can I ship to an alternative address?

You can choose to get your orders delivered to an address other than your billing address. Just enter this address during the checkout process. We are unable to change the address once the order has been placed.

Will I need to pay duty on my delivery?

Orders shipped to United Kingdom will not charged by any duties. Orders shipped to certain countries will have Duty and Customs charges added to them at the point of entry to the delivery country. This isn't a price we are able to advise on or take responsibility for. Your local Tax Office will be able to offer further advice on these charges.

Where do you deliver to and what are your shipping costs?

Standard Delivery:

Delivery Time: 6-10 Working Days

Charge: Free

Expedited Delivery:

Delivery Time: 3-5 Working Days

Charge: £20.00 (Some items may be free of charge. Please check the delivery fee when you checkout.)

Can I track my order?

Once your order is on its way, you will receive a dispatch email with a link to track your order (UK only). You can track your order by logging into your account here

Free Delivery Offer

We offer FREE UK delivery on full priced products. Excluding selected items.

Seentat reserve the right to end this offer without any notice.

Do you deliver to BPFO or PO Box addresses?

At this time we are unable to deliver any orders to BFPO addresses or PO Box addresses.

How will my order be delivered?

Your order will be delivered by Royal Mail, DPD, Fedex and DHL depending on the order value and your delivery location. 

Has my order been dispatched yet?

When we dispatch your order, we will send a dispatch confirmation email to let you know your orders are on their way. If you have not received this email after 4 working days you can Email or WhatsApp us and we'll be happy to help resolve this for you.

How can I ship to an alternative address?

You can choose to get your orders delivered to an address other than your billing address. Just enter this address during the checkout process. We are unable to change the address once the order has been placed.

Do I need to sign for my order?

All orders being delivered within the UK require a signature upon delivery. Please ensure you enter the delivery address where someone will be present to sign for the delivery.

Should I need to pay duty on my delivery?

Orders shipped to United Kingdom will not charged by any duties. Orders shipped to certain countries will have Duty and Customs charges added to them at the point of entry to the delivery country. This isn't a price we are able to advise on or take responsibility for. Your local Tax Office will be able to offer further advice on these charges.
WARRANTY
  • SEEENTAT.com's Warranty: 1 year
  • Free 30-Day returns

What is your online returns policy?

Seentat is dedicated to making the return process simple for our customers. If customers have any problem with a product, Seentat gladly accepts authorized returns within 14 days of receipt for most items (as per the terms and conditions below).

Return requests must be made within 14 calendar days of receipt. Customers have to pack and ship the product within 14 calendar days after requesting for returns. Opened items are authorized to be returned unless they are used (including trial), installed or activated. The returns have to be made in their original packaging with all accessories that are included in the packages due arrival.

All personal data and installation must be erased before returning the products. Returns will be checked by technicians of Seentat when delivered. Refunds will be made in14 business days after parcels have been delivered to the return address if no problem is found with the returns. For returns that are not made as instructed, parcels will not be accepted and will be returned to the customers. Customers will be responsible for the postage for delivering the parcel back to them.

Terms & Conditions:
1. For used, installed or activated products returned due to change of mind, up to 30% of the product value may be deducted from the refund as diminished product value.
2. Due to hygiene concerns, an extra 10% of the item's value will be deducted from the refund for returns of unsealed personal items such as earphones and headphones.
3. Return parcels must be sent to the destined return address. Seentat will not be responsible for parcels that are sent to addresses other than our destined return address.
4. Seentat reserves the right to ask for photos and serial number of items that are to be returned to verify that it is supplied by us.
5. Seentat Warranty does not cover damage caused by liquid, intentional damage, damage caused by dropping the product or mistreatment, damage caused by attempting to repair or adapt the device by yourself or a third party, accidental physical damage such as cracks or breaks, damage caused by improper use of accessories, faults or damage that may arise due to normal wear and tear – e.g scratches to touchscreen,acceptable battery life depletion, items that are jailbroken or rooted after sale, screen burn that has developed over the time of ownership.

How do I return the order?

Please Contact Seentat by the Following Methods

Whatsapp: You can arrange free return shipping label and refund, alternatively exchange or repair, by sending Whatsapp message Seentat Support Team on +44 7719 185787.

Email: You can arrange your return or exchange by emailing support@seentat.com.

*Please be reminded that providing your Order ID in the emails/messages can help the team assist you efficiently.*

Who will be responsible for the return logistics fee?

Seentat will be responsible for the logistics fee for returning the faulty items and the items that are sealed but damaged on arrival.

For purchases that are returned due to change of mind and items not as expected, customers will be responsible for the transportation fee.

*Returns must be made with tracked service. Tracking numbers and photos for returned parcels should be provided with Seentat once parcels are sent.*

*Seentat are not liable for any return lost in transit.*